Refund Policy for KodeXS
At KodeXS, we are committed to providing high-quality services to our clients. This Refund Policy outlines the conditions under which refunds may be granted. By using our services, you agree to this policy.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- A request for a refund is submitted within 7 days of the service purchase.
- The issue leading to the refund request is directly related to an error or failure on our part.
2. Non-Refundable Cases
Refunds will not be issued under the following circumstances:
- The client changes their mind after the service has been initiated or delivered.
- Delays or issues caused by the client, such as failure to provide required information or approvals.
- Services explicitly stated as non-refundable during the purchase process.
3. Process for Requesting Refunds
To request a refund, you must:
- Contact us at [email protected] with your purchase details, including the service name, date of purchase, and reason for the refund request.
- Allow us up to 7 business days to review and process your request.
4. Refund Approval
If your refund request is approved, the amount will be refunded to the original payment method within 10 business days.
5. Changes to This Policy
KodeXS reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and it is your responsibility to review this policy periodically.
6. Contact Us
For questions or concerns about this Refund Policy, please contact us at:
Email: [email protected]
Website: https://kodexs.com